| Inc. Magazine |
How to Really Create a Successful Business Plan* |
| Inc. Magazine |
Maximize Cash Flow: How to Plan, Manage and Control the Cash
your business needs. |
| Inc. Magazine |
For Young Entrepreneurs: Starting and Running your own
Business |
| Bank of Boston/SBA |
Basics of Exporting (2 copies) |
| SBA |
The Changing Face of Small Business: Emerging Entrepreneurs* |
| Inc Magazine |
Creating a Winner: The real secrets of successful marketing* |
| Inc Magazine |
Customer Service Video Series (Part 3)
The 25 best Customer Service Ideas you can use today |
| Inc Magazine |
Customer Service Video Series (Part 2)
Create a company customers will love to do business with. |
| Inc Magazine |
How to really start your own business |
| Inc Magazine |
H. Ross Perot
A Vision for success in the 90's
How to deliver superior customer service |
| Small Business Video Library |
The business plan: Your road map for success |
| Microsoft Video Products |
The business of Customers (Volume 2, tape 1)* |
| Inc. Magazine |
How to start and run a small company (Volume 3) |
| Inc. Magazine |
How to start and run a small company (Volume 4) |
| Toshiba |
Your satellite notebook computer* |
| Entrepreneur Group |
Wedding planning video |
| Inc. Magazine |
Restaurant Success |
| Inc. Magazine |
Do it yourself marketing |
| Inc. Magazine |
Boost your sales 1,000% tried & proven sales solutions |
| SBA & the Maryland 100 |
What's New at SBA* |
| Entrepreneur Group |
Auto Detailing Video |
| Inc. Magazine |
How to start and run a small company (volume 2) |
| Inc. Magazine |
How to start and run a small company (volume 1) |
| Entrepreneur Group |
Silk Flower Arranging (2 copies) (blank casings) |
| Entrepreneur Group |
Events Planning Video |
| Entrepreneur Group |
The Art of Gift Baskets |
| Inc. Magazine |
How to manage sales for greater profitability |
| Inc. Magazine |
How to find new customers |
| Inc. Magazine |
How to communicate (Customer Service Video Series, Part 4)
Your customer service vision. |
| A Winning Blueprint (Volume 4) |
Home-Based Business: A Winning Blueprint (Volume 4) |
| Inc. Magazine |
Making effective sales calls* |
| U. S. Small Business Admin. |
CISCO/SBA Press Conference 7/19/00 |
| Inc. Magazine |
Are your customers happy with your service?
(Customer service video series, Part 1) |
| Inc. Magazine |
How to keep you customers for life
(Customer service video series, Part 5) |
| Inc. Magazine |
Effective Follow-up
(Part 5 of Inc's Real Selling Video Series) |
| Inc. Magazine |
6 Steps to improving customer service through quality |
| Inc. Magazine |
Tom Peters on Necessary Disorganization |
| Inc. Magazine |
Raising Capital / How to finance your business |
| Inc. Magazine |
How to survive and profit in tough times |
| Inc. Magazine |
Smart Solutions for Managing your time
How to get more done in less time |
| Inc. Magazine |
How to deal with buying objections |
| Inc. Magazine |
Successful sales relationships*
(Part 1 of Inc's Real Selling Video Series) |
| Inc. Magazine |
How to succeed in a home business |
| Small Business Video Library |
Marketing: Winning Customers with a workable plan
Volume 1 |
| Small Business Video Library |
Promoting: Solving the puzzle*
Volume 3 |
| Inc. Magazine |
Growing the company |
| Inc. Magazine |
Harvey Mackay on Customer Service
Always deliver more than you promise |
| DCF |
Helping Small Business do business (4 copies) (2 with casings
/ 2 (without)* |
| SBA & Entreprenurial |
Development The SBA and you* |
| Real World Training |
Mastering Quick books - Vol.'s 1 - 7 |
| Inc. Magazine |
Managing People - Recruiting, Motivating & leading your
team |
| SBA |
The plain truth about welfare to work |
| SBA |
"Y2K" |
| SBA |
Streamlined for Success |
| Videos on Black Bookcase |
| ZGS Communications |
Empowerment Zones & Enterprise Communities |
| ZGS Communications |
Status of Empowerment Zones
Detroit Conference Highlights |
| WingsNet |
Moments of Truth with Jan Carlzon |
| WingsNet |
Building Loyalty: One Customer & One Employee at a Time |
| WEB |
18th Graduation Ceremony Autumn |
| Mid-Atlantic Business Finance |
Honoring Congressman Elijah Cummings
EBMC Business Breakfast Series / Getting the Capital to Grow
(2 copies) |
| MD SBDC |
Network Day - May 23, 2000 |
| MD SBDC |
Government Cost Proposal Process - Part 1 |
| SBA |
C-Span Electronic Commerce Forum
National Black Chamber of Commerce |
IBM & Travelers
Property Casualty |
Small Business 2000 ( the series on public television)
(2 copies) |
| ATC's HUBTech |
HUBZone Program - Welfare to Work program |
| CPS |
Accounting Requirements for Government Contracts
Parts 1 - 4 |
| CPS |
1999 Lend Award |
| CPS |
1999 Graduation Ceremony - NAACP
Youth Entrepreneurial Institute - Reginald F. Lewis
SBA & NAACP - Mou Signing - 2 copies |
| CPS |
An African American Busienss Development Summit
Morgan State University - September 21, 2000 |
| SBA |
Introduces the Online Business Center |
| SBA |
Karen Foxworth / Women's Business Roundtable 9-16-97 |
| SBA |
The SBA 504 / The money that makes America Work |
| SBA |
The Women's Business Institute / Grand Opening Reception
Graduation Ceremony - 1st Step Fast trac Program |
| SBA |
ABF / SBA / Washington DC |
| WEB |
Women's Business Roundtable / Shopping for Money 1/13/98 |
| SBA |
8A Orientation featuring Monica Randall |
| SBA |
U. S. Army Corps of Engineers and U. S. Small Business Adminsitration
Millennium Celebration of Dr. Martin Luther King, Jr.'s Birthday
- January 11, 2000
2 copies |
| SBA |
BEC - July 14th 1998 |
| * Video's with no
casing |
| Cassettes |
| Debra Fine |
The Fine Art of Small Talk
2 tapes |
| New Home Business Series |
On line shopping center service (2 sets)
3 tapes |
| Fast Start Techniques |
Buying Foreclosures
3 tapes |
| RESI Network |
Computerized Tax preparation service
3 tapes |
